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			Advantig OneClick Creator
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Copyright (C) 2006-2009 Advantig Corporation, ALL Rights are Reserved.


*** NOTICE *** NOTICE *** NOTICE *** NOTICE *** NOTICE *** NOTICE ***

  This program can enable UltraVNC to run as a system service on
  Windows 7/Vista/2008/2003/XP/2000 & auto-connect on reboot & dropped
  connections. YOU _MUST_ use the "Stop Remote Support" icon on the
  remote desktop or close the timer to end the connection if it is
  running in service mode with the remote user logged on with admin
  or power user privileges.

*** NOTICE *** NOTICE *** NOTICE *** NOTICE *** NOTICE *** NOTICE ***

Read the Changes.txt file and OneClick Users Manual.pdf for more
detailed information.

Although OneClick does not use the UltraVNC SingleClick (SC) program,
the configuration is identical. If you are unfamiliar with the UVNC SC
program, visit their website at:

http://www.uvnc.com for information and help with their program.


OneClick.exe is the file your remote customer runs.

WebView.exe is the file you can place on your website for your
technician to run if connecting via repeater from an off-site system
that does not have the UltraVNC Viewer installed. If you do not have
the -id tag in your helpdesk.txt file it will not be created.

If the port number is a ? (myaddress.com:? ....) the
customer will be prompted to enter the Workstation (port) number.
This only works in [DIRECT] mode.  This allows you to support all
of your technicians from a single customer support download file.

If the -id tag is left blank (-id -connect....) the customer will be
prompted to enter the ID code.  This only works in [DIRECT] mode.

If the technician is at a system with the UltraVNC Viewer installed,
the technician should use the installed UltraVNC Viewer to connect.

Advantig OneClick is a free remote support system for non-commercial use.
If you wish to use OneClick for commercial use or in a commercial
environment, an unlimited license is available as a one-time purchase
that removes the Non-Commercial Use prompt.

Updates and upgrades are free.  Simply download the most recent version
and install. 

The Creator is licensed for use on only one workstation per license
but the customer modules it creates may be used to support an unlimited
number of customers for multiple technician seats anywhere in your
organization. For more information, Email sales@advantig.com or visit
our website at http://www.advantig.com/oneclick  

It is an add-on for UltraVNC Single Click (SC) that creates customer
modules and adds additional options that allow you to easily change your
UltraVNC SC settings making dynamic IP address use simple. With it's
built-in WebGet web-based configuration, you don't have to recompile your
support module or redistribute them if they were installed as part of a
permanent or pre-installed system.

If the remote user has administrative privileges and is running Windows
7/Vista/2008/2003/XP/2000, it elevates the UltraVNC SC program to system
level so you will be able to send Ctrl-Alt-Del keystrokes, log off/on and
reboot the remote computer and automatically connect back to you.

An icon named "Stop Remote Support" is placed on the remote desktop to
stop the OneClick service. If you simply close the viewer window without
clicking the icon to uninstall the OneClick service, it will re-run
15 seconds after the program is stopped.  It will continue to connect back
to you automatically 15 seconds after you close the viewer window or when
the remote computer is booted.  The icon will only be seen if OneClick is
running as a system service.

The icon that is displayed on the desktop to stop the service is the
(optional) file located in the SC Source folder named stop.ico and must
be an icon (ico) to work.  It is best to keep the colors and size as small
as possible to keep your customer module download size small. If this file
is missing the default stop sign icon will be displayed.

You will need to use the OneClick System Configuration icon named
"System Boot Configuration" on the remote desktop to boot the remote
system into safe mode with networking if no operator is at the remote
workstation to hit the F8 key.

The icon that is displayed on the desktop to reboot the remote system into
safe mode is the (optional) file located in the SC Source folder named
boot.ico and must be an icon (ico) to work.  It is best to keep the colors
and size as small as possible to keep your customer module download size
small. If this file is missing the default configuration icon will be
displayed.

Icon1.ico is the icon displayed on the remote customers tray menu when the
session is not connected

Icon2.ico is the icon displayed on the remote customers tray menu when the
session is connected

Icon3.ico is the icon displayed on the technician's repeater viewer program.

Icons for each host in your helpdesk.txt folder will be created and placed
in the Advantig OneClick folder on your desktop with the appropriate DSM
plugin (encryption) listen or non-DSM plugin listen depending on the host
settings in the helpdesk.txt file that is located in the SC Source folder.
You may move the icons if you wish or edit them to listen on other ports.

It automatically adds the UltraVNC viewer (VncViewer.exe) and Repeater
(Repeater.exe) to your Windows XP firewall to help simplify workstation
installation and to help prevent inbound customer calls from being blocked.

There is a port test icon named "Test your OneCLick Port" in the Advantig
OneClick folder to help you verify incoming connections are reaching your
workstation through your NAT router or firewall.

UltraVNC SC supports Repeater mode and Direct mode to enable both the
viewer and the server to establish connections from behind a firewalls
if you are away from your workstation at a location such as a hotel or
Internet Cafe.  The UltraVNC Repeater is included in the OneClick package
along with shortcuts to simplify running it as a service or an application.

The splash that is displayed when running the customer module is the file
located in the SC Source folder named Splash.bmp and must be a bitmap (bmp)
to work.  It is best to keep the colors and size as small as possible to
keep your customer module download size small.  This is not the same file
used on the connections menu.

The splash that is displayed in the winvnc connections menu is the file
located in the SC Source folder named logo.bmp and must be a bitmap (bmp)
to work.  It is best to keep the colors and size as small as possible to
keep your customer module download size small.  This is not the same file
used on the customer module splash.

OneClick is utilizes the UltraVNC winvnc.exe.  The UltraVNC SC source code
can be found at www.uvnc.com if you wish to make changes yourself.

Although OneClick does not use the UltraVNC SingleClick (SC) program,
the configuration is identical. If you are unfamiliar with the UNVC SC
program, visit their website at:

http://www.uvnc.com for information and help with their program.


How to use:

If you use the [DIRECT] tag in your helpdesk.txt configuration file
the selection menu will not be displayed to the customer and no image
files will be used in the customer module making it a smaller download.

If the port number is a ? (myaddress.com:? ....) the
customer will be prompted to enter the Workstation (port) number.
This only works in [DIRECT] mode.  This allows you to support all
of your technicians from a single customer support download file.

If the -id tag is left blank (-id -connect....) the customer will be
prompted to enter the ID code.  This only works in [DIRECT] mode.

Simply put all the UltraVNC SC files into the SC Source folder under
the SC Creator folder. (The setup program already did this for you)

 C:\
   |
  Program Files
             |
            Advantig
                  |
                 OneClick v2
                       |
                      SC Source

Put the VNCviewer.exe, MSRC4plugin.dsm and RC4.key files in the SC Creator
folder (The setup program already did this for you)

If you run the creator with no command line parameters it will display a
prompt asking if you want to use the WebGet option.

The WebView.exe file gets the VNCviewer.exe file from the SC Creator folder
but takes the MSRC4plugin.dsm and RC4.key files from the SC SOurce folder
to ensure compatibility with the OneClick.exe file.

If you run the Creator with the URL as the command line parameter it will
skip the prompts and assume you want to run the customer module as a system
service.

Command line usage:

  Creator.exe <webfile>

  Examples:
           Creator.exe
           Creator.exe http://www.advantig.com/helpdesk1.txt
           Creator.exe http://123.456.789.0/helpdesk2.txt


Web based configuration works by retrieving the UltraVNC SC configuration
file (helpdesk.txt) from your a website instead of having it hard-coded
into your support exe.

If the configuration file does not contain [TITLE] as the first line, it
is treated as a message file and will display up to 256 characters of the
first line of the file as custom message.  You can use this to inform your
clients that you are unavailable or closed.

If the configuration file cannot be retrieved for any reason, the following
message will be displayed to the user:

     The technician is currently not available.
     Please try again later . . .

The configuration file can also be edited or manipulated using web pages if
it is a PHP/ASP/CGI/PERL/JAVA powered site or it can be uploaded via FTP or
HTTP file transfer.

The helpdesk.txt file can be stored with any name on the website.  It is
renamed to helpdesk.txt when copied to the install folder.

It tries 3 times to download the file before notifying the user of a problem.


License
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This software is free for non-commercial use only.

Site licenses for commercial use are available as a one-time purchase.
The creator is licensed for only one site (location) and one computer per
license. If you wish to use the creator on more than location or from more
than one computer, you will need additional site licenses.
 
The customer modules created may be used to support an unlimited number of
customers by any employee (technician) at your licensed location.

OneClick is distributed as Freeware NOT Public Domain software
and not open source software.

You may use this software on any number of computers without time limits.

You are allowed to freely distribute the software, but AdvantigCorporation
retains ownership and copyright of the software and the documentation.

You may use and/or bundle or distribute the software together with other
software products in the same installer and/or on the same media. 

- You may use and/or distribute the software with the
  following conditions: 

  You may not use the software for commercial activities
  unless you purchase a commercial use license. 

  You may not use the software to support any third party product or use it for
  software as a service (SAS) without the express written consent of Advantig. 

  You may not use the software for illegal activities. 

  You may not modify the program or documentation files in any way. 

  You may not reverse engineer, decompile or otherwise reduce the Software
  to a human readable format.

  You may not sell the software or charge a distribution fee, except to recover
  physical media costs and actual postage and shipping excluding handling fees.

  You must include all the files that were in the original distribution.


The OneClick commercial license allows unlimited employees at one (1) site or
location of your organization to use the software. "One Site" is defined as
the one geographical location that holds the license. If an individual is a
permanent or temporary employee that works from an alternate location but is
assigned to the site of the license holder, the individual is authorized by
the site license to use the software for the duration of their employment.
This is not a license to provide software as a service (SAS) or to redistribute
the software outside of your organization or allow non-employees to use it to
support customers. Unlimited means unlimited, the site license is not limited
to a maximum number of employees at the location

This is not a license to provide software as a service (SAS) or to redistribute
the software outside of your organization or allow non-employees to use it to
support customers. 



NO WARRANTY

----------------------------------------------------

THERE IS NO WARRANTY FOR THIS PROGRAM, TO THE EXTENT
PERMITTED BY APPLICABLE LAW.  EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER
PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF
THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE
DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION.

IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR
AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR
ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE
THE PROGRAM, BE LIABLE TO YOU FOR DAMAGES, INCLUDING
ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE
THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF
DATA OR DATA BEING RENDERED INACCURATE OR LOSSES
SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF
THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS),
EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.

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